As you know quite a few things have changed since the launch of ContentPlace, and one of them is the visibility of the proofreader’s comments and ratings. We received quite a few questions concerning this so we decided to put together this little guide for you.
Please note: this does not apply to the assessment of test articles.
1. The proofreaders’ comments and scores are now visible to all actors on the job (writer, project manager and quality manager if there is one).
So please make them constructive and polite.
2. Star rating should follow these basic guidelines:
Work respects brief, is stylistically good, only had to correct a few spelling or grammar issues.
Work respects brief, but had to lightly correct the syntax occasionally to improve style as well as a few grammar or spelling issues.
Work doesn’t fully respect the brief, and had to correct the syntax several times to improve style as well as a few grammar and spelling issues.
Work doesn’t always respect brief, and had to heavily correct the syntax regularly to improve style as well as grammar and spelling issues.
Work doesn’t respect brief at all, and had to correct/rewrite the syntax throughout to improve style as well as grammar and spelling issues.
In the case of giving 1 or 2 stars, you may want to consider asking for a rework or alerting your project manager.
3. Comments: these should be polite, constructive and objective. They should cover the basic points but do not need to be very long.
You should include (according to the standard of work some may not be relevant):
– Reoccurring errors for writer to pick up for next time, e.g. Revise difference between complimentary and complementary (you should use the first in this context)
– Principal issue with work, e.g. The style didn’t respect the brief, sentences should be shorter and catchier to help read more easily.
– Constructive feedback to improve work for next time, e.g. Try to vary your vocabulary to avoid repetitions
– Positive statement on job, e.g. Thanks – this was a lovely article to read!
You should not include:
– Any personal opinions, e.g. I did not enjoy reading this article
– Any decisions that are the project manager’s responsibility, e.g. I think this person should be removed from the platform
– A list of every single correction made, e.g. I changed pretty for stunning and added a comma after and in the third sentence (this amount of detail is not necessary)
– Any instructions/questions for the project manager, e.g. Can you please ask the writer to rework this? OR Can I be assigned to a different batch next week? OR Is this allowed according to the brief? (you should email your project manager directly about this)
If you have any questions about these guidelines, please contact your project manager.
All the best,
The ContentPlace Team